2025 Client Success Survey

Thank you for taking a few minutes to complete our 2025 Client Satisfaction Survey! Your feedback is critical in helping BenefitsDNA continuously improve the quality, impact, and strategic value of our services.

The survey should take 5–10 minutes, and your responses will remain anonymous. If you have any questions, feel free to reach out to ClientPulse@BenefitsDNA.com.

Survey

5. How satisfied are you with BenefitsDNA’s professional competence?
6. How well does BenefitsDNA communicate strategic recommendations and market insights to your leadership team?
7. How confident are you BenefitsDNA is helping your organization remain compliant with all applicable healthcare and fiduciary regulations?
8. Do you feel BenefitsDNA takes a proactive approach to your benefit strategy or more reactive?
9. How satisfied are you with BenefitsDNA’s ability to address concerns and resolve issues effectively and in a timely manner?
10. How often do you meet with your BenefitsDNA team?
11. Is this frequency meeting your expectations?
12. Client loyalty is very important to BenefitsDNA brand and retention. On a scale of 1-10 how likely are you to recommend our services to your friends or colleagues?
13. Do you follow us on our social media platforms (LinkedIn or Facebook)?
14. How often do you read our monthly newsletter, The Double Helix?
15. Would you be open to being featured in a client success story or case study?


It all began with good people helping good people

From the start, we have you and your employees best interest at heart.

Our fees are transparent, and we advocate for you with an aligned vision.

CALL +1 844-236-3621
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